Settings

Roles and permissions, the Greenlight user list, EU hosting and data-protection notes, plus branding, SLA targets and business hours.

Administrator

Full platform control, user management and settings.

Operations Manager

Runs day-to-day operations, compliance and the team.

Dispatcher / Scheduler

Owns the dispatch board, assignment and SLA response.

Field Engineer

Mobile app: own jobs, checklists, certs and sign-off.

Finance

Quotes, invoicing, POs, contracts and rate cards.

Permissions matrix

Access level per module. Full includes delete and configuration rights.

Jobs
Administrator
Full
Operations Manager
Full
Dispatcher / Scheduler
Edit
Field Engineer
Edit
Finance
View
Schedule / Dispatch
Administrator
Full
Operations Manager
Full
Dispatcher / Scheduler
Full
Field Engineer
View
Finance
None
Engineers
Administrator
Full
Operations Manager
Full
Dispatcher / Scheduler
View
Field Engineer
View
Finance
None
Sites & Assets
Administrator
Full
Operations Manager
Edit
Dispatcher / Scheduler
View
Field Engineer
View
Finance
View
Certificates
Administrator
Full
Operations Manager
Edit
Dispatcher / Scheduler
View
Field Engineer
Edit
Finance
View
Finance / Invoicing
Administrator
Full
Operations Manager
View
Dispatcher / Scheduler
None
Field Engineer
None
Finance
Full
Automations
Administrator
Full
Operations Manager
Edit
Dispatcher / Scheduler
View
Field Engineer
None
Finance
None
Settings
Administrator
Full
Operations Manager
View
Dispatcher / Scheduler
None
Field Engineer
None
Finance
View