Demonstration environment — all data shown is sample data
Greenlight Property Services

Automations & integrations

Alerting, escalation and finance rules that run in the background, plus the on-call rota and the systems Greenlight already relies on.

Rules active

7 of 9

No target set

Toggle any rule on or off instantly

Runs this month

390

Below target

Across enabled rules

On call now

Wiktor K.

Off target

Primary plumber · escalates to David R.

Integrations live

2

On target

Xero two-way · BrightPay payroll export

  • P1 emergency dispatch alert

    Alerts

    When a P1 emergency job is logged, SMS the on-call engineer and post an alert to the office channel within 60 seconds.

    Last run 16 minutes ago24 runs this month

  • SLA 80% elapsed escalation

    Escalation

    When 80% of a job's SLA window has elapsed and it is not yet on site, escalate to the supervisor and flag it on the dashboard.

    Last run 1 hour ago63 runs this month

  • Certificate renewal 30 days out

    Compliance

    Thirty days before a statutory certificate expires, create a renewal job, assign it by trade and email the managing agent.

    Last run Today, 07:0018 runs this month

  • Job completed → push to Xero

    Finance

    When a job is signed off on site, draft the invoice line in Xero against the managing agent's rate band, ready for the batch run.

    Last run 38 minutes ago51 runs this month

  • Engineer ticket expiry watch

    Compliance

    Alert the office 45 days before an engineer's Safe Pass, RGII or MEWP ticket expires and block dispatch on expired tickets.

    Last run Yesterday, 07:009 runs this month

  • Van walkaround defect → workshop job

    Field

    A defect logged on the daily vehicle walkaround raises a workshop task and notifies the fleet controller.

    Last run 2 days ago7 runs this month

  • Offline sync reconciliation

    Field

    When an engineer regains signal, queued job updates, photos and signatures sync and any conflicting edits are flagged for review.

    Last run 4 minutes ago218 runs this monthFailed

    Conflicting edit on GL-2026-0148 could not be merged automatically

  • AI job triage suggestion

    AlertsAI assisted

    Suggests a trade, priority and likely parts from the reported fault text. Suggestions are advisory — a coordinator always confirms.

    Last run 9 minutes ago132 runs this month

  • Overdue invoice chase

    Finance

    Thirty-five days after invoice date, email the managing agent a reminder and copy the accounts inbox.

    Last run 3 days ago6 runs this month

Automations run on EU-hosted infrastructure (Ireland region). Personal data is processed under GDPR with data-minimisation and retention rules per client. AI-assisted rules are advisory only, logged and human-reviewed, in line with EU AI Act transparency expectations for limited-risk systems.